Cancellation Policy

Either you or 80/20 may terminate or cancel your subscription to our Fee-Based Products at any time. You understand and agree that the cancellation or termination of your subscription is your sole right and remedy with respect to any dispute with us including, without limitation, any dispute related to, or arising out of: (i) any terms of this Agreement or our enforcement or application of this Agreement; (ii) any practice or policy of 80/20 Plants, including our Terms & Conditions and Privacy Policy, or our enforcement or application of these policies; (iii) the content available through this Website and the Apps or any change in content provided through the Website or on or through a Fee-Based Product; (iv) your ability to access and/or use our Website, the Apps or any Fee-Based Product; or (v) the amount or types of our fees or charges, surcharges, applicable taxes, or billing methods, or any change to our fees or charges, applicable taxes, or billing methods. Upon cancellation or termination of your subscription to our Fee-Based Products, we may immediately deactivate your user account and all related information and/or files in your user account and/or bar any further access to such information and/or files, our Website (or part thereof), the Apps and/or our Fee-Based Products, except as we may otherwise provide from time to time.

From time to time, we may have special, discounted recurring billing long term commitment plans with predetermined early terminations fee in lieu of our standard cancellation policy. If you subscribe to such a plan and you decide to cancel at any time prior to the end of the commitment plan period, you will be charged the pre-determined early termination fee as specified in the plan offer terms.

You can cancel your subscription online or by contacting Customer Service or by such other means as we may provide from time to time in our Cancellation Policy. We will attempt to process all cancellation requests within 72 hours after we receive your request. If you cancel near the end of your billing period and are inadvertently charged for the next period’s fee, contact Customer Service to have the charges reversed. If you use our Fee-Based Product during that next period, you will not be entitled to a refund. We reserve the right to collect fees, surcharges, or costs incurred before your cancellation takes effect.